General Bonus Terms

EFFECTIVE FROM AND LAST UPDATED 01.05.2025

1.1. These Bonus Terms (hereinafter “Bonus Terms”) apply to all Promotions. Bonus Terms apply together with any specific conditions of any product or Promotion set out on individual website of the related Promotion on Website or in notices of Promotion (hereinafter “Specific Terms”). Except as otherwise provided, Specific Terms of particular Promotion shall prevail followed by these Bonus Terms and the provisions of the Agreement but only to the extent necessary to resolve such conflict or inconsistency between Bonus Terms and Specific Terms of particular Promotion. By participating in any Promotion, the Client accepts these rules and obliges to follow them.

1.2. All bonuses and promotional offers are subject to the terms and conditions made available when communicating the bonus offer. All bonuses and offers refer only to the individual recipient of the promotional communication and may be used only once during a stipulated time frame. Bonuses and offers, such as vouchers, may not be sold, transferred, assigned or presented as gifts between players and/or third parties. Promotional offers cannot be redeemed in cash but remain subject to the specific bonus conditions. Company reserves the unlimited right to reclaim any bonuses and promotional offers if the player obtained the offer by fraud or devious means.

1.3. Term of each Promotion will be defined in the applicable Specific Terms. Each Promotion will end automatically at the end of its term. If there is no term of Promotion, such Promotion will end when it is discontinued at Website. The Company has the right to change on its own discretion the term of Promotion at any time during its term due to provisions set out in clause 1.12 herein.

1.4. If groups of players acting in collusion or as a syndicate or individual players who register several times, set up fictitious accounts or use frontmen attempting to rig bonus offers, Company reserves the right to call in any bonus payments granted, cancel any winnings made with these bonus offers, refuse to pay out any amounts requested and close accounts. Non-recreational players and syndicates of players are not granted any bonuses. Company reserves the right to terminate or change a bonus offer at any time.

1.5. To participate in Promotions, the Client must:

1.5.1. be 18 (eighteen) years or of the legal age in the country of location. Accounts opened by anyone under the age of 18 or of the legal age in the country of location will be deleted by the Company;

1.5.2. not be a following party: board member, director, officer, employee, consultant, or agent of the Company or any of its subsidiaries, parent or associated companies, any of its service providers or vendors, board member, director, officer, employee, consultant or agent of any entities connected with any Promotion, or relatives of any foregoing persons. “Relative” will include a spouse, partner, children, siblings, and any person residing in the same place with any foregoing persons.

1.5.3. not be a resident of any jurisdictions where it is illegal to participate in promotions and/or win cash prize;

1.5.4. participate in any Promotion only once unless otherwise specified in related Specific Terms of Promotion. The fulfilment of this condition shall be checking by the Company through following: IP-address, email, cookies (if applicable), phone number, coincidence of paying account, shared computer (computer with public access);

1.5.5. be resident and/or located on the territories of a particular country as set out in the applicable Specific Terms;

1.5.6. legally use Website and its services due to this Agreement.

1.6. The Company is entitled to notify a Client about his/her ban to participate in Promotions but does not have to do so. Such ban shall not apply to Promotions in which a Client is participating at the time of receiving of respective ban notification except in cases when the Client has violated the mandatory requirements for participation in the Promotion. If the Client does not comply with such requirements, the Company is entitled to look for the return of any bonus, payment, award, or other prize including from such Client’s Personal Account.

1.7. Fraud, multiple accounts, multiple entries, circumvention of measures to prevent fraud and/or unauthorized access/entry, participation which violates Bonus Terms are prohibited.

1.8. The Company is entitled, at its sole discretion, to disqualify any Client who committed a fraud or falsified or attempted to falsify the participation process or the progress of any Promotion, or violated this Agreement, Bonus Terms and/or Specific Terms, or who can, in a reasonable opinion of the Company, damage the Company’s reputation and brand or reputation of any company of our group.

1.9. The Company reserves the right to exclude from Promotions any Client or to completely hide Promotions from any Client

1.10. The Company reserves the right to ban the use of the Website if the Company considers that a Client has tried to enter by using more than one accounts or engaged in any fraudulent or illegal activity (including activity that violates domestic laws) whether or not the Client won a prize. The Company reserves the right to close Personal Accounts and refuse to pay bonus/prize or other incentives of Promotions if the Client used multiple entries/accounts.

1.11. Bonuses may be released as real-money sum or another kind of incentive. The Company is entitled to control the use of bonuses before the Client is able to withdraw a sum of a bonus.

1.12. Any bonus or reward issued is valid for a period set out in Specific Terms or in description to bonus/reward issued unless stated otherwise by the Company. In the event of any conflict between bonus/reward period specified for one and the same bonus/reward in Specific Terms and in description of the issued bonus/reward, the bonus/reward period set out in description will prevail. The Company is entitled to withdraw from the Client’s Personal Account any remaining/unused bonus/reward unless otherwise stated in Specific Terms of each Promotion.

1.13. All bonuses credited shall be accepted unless otherwise indicated in Specific Terms. Once accepted, a bonus will be credited to the relevant Client’s Personal Account.

1.14. The Company reserves the right to set out, at its sole discretion, any additional limitations, and requirements on release and/or withdrawal of a bonus in Specific Terms of each Promotion.

1.15. The Client may only withdraw any funds from his/her Personal Account obtained via bonus/incentive when the Client has met the betting restrictions applicable to that bonus/incentive offer.

1.16. In the event that the Client withdraws funds in respect of which the Client has received or has the right to receive a bonus, without having met any applicable additional limitations and requirement on release and/or withdrawal of a bonus or general eligibility criteria, the Client shall be deprived of the entire bonus and any winnings resulting from this bonus. In this case the Company shall be entitled to deduct this sum from the relevant Personal Account.

1.17. Subject to clause 1.11 herein, unless otherwise indicated in the applicable Specific Terms, all real money bonuses shall be paid into account of qualifying Clients within the period determined by the Company on its own discretion or specified in Specific Terms of each Promotion.

1.18. The Client’s use of any real money bonuses is subject to the Company’s review for irregular playing patterns. To ensure fair gaming and proper use of bonuses, low margin betting, equal betting, zero risk bets or hedge betting are considered as irregular playing when placed to use bonuses. In the event when the Company considers that an irregular gaming pattern has taken place, the Company is entitled to prevent withdrawal of funds on the Personal Account and/or to withhold any of the Client’s winnings obtained from the Client’s use of bonuses.

1.19. In the event that more than one real money bonus or any excess payment is accidentally paid to a qualifying Client, the Company reserves the right, without prejudice to any other rights under the Bonus Terms, to seek return of the amount of any additional real money bonus or payment from that Client’s Personal Account.

1.20. To protect against unfair use of bonuses, the Company reserves the right, at its sole discretion, to apply a maximum bet with bonus funds per round per any valid game and the triggering deposits relating to bonus funds. Any Client found to be abusing such maximum bet limits will lose the entire bonus including any remaining bonus funds and any winnings earned from it.

1.21. The Company accepts no liability in relation to the Client’s participation (or inability to participate) in any Promotion, including without limitation any use (or inability to use) any prize to the maximum extent authorized by law, except that the Company does not exclude its liability for personal injury or death caused by the Company’s negligence or for fraudulent misrepresentation or any other liability that may not be limited or excluded by law.

1.22. If any Promotion cannot be executed as planned to include due to technical problems or circumstances beyond our control, the Company shall incur no liability and no bonus, payment or prize will be awarded.

1.23. The Company is entitled to alter, discontinue, or terminate any Promotion or any aspect of it at any time, with or without notice, for any reason, including without limitation if there are any printing, production, distribution, or any other error in any Promotion communication or on Website, or any error in the preparation for or conduct of any Promotion affecting the result of Promotion or the number of participants or the value of claims.

1.24. The Company’s decision on all or any matters shall be final, and no correspondence shall be entered into.

1.25. If these Bonus Terms or any applicable Specific Terms are translated into a language other than English, the English version shall prevail where there is any inconsistency.

1.26. For any questions related to Bonus Terms, please contact our support service by Live Chat or email to [email protected].